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Every organisation needs to be ready to handle and bounce back from cyber incidents and attacks. This means being well-prepared and having a wide range of skills at our disposal, including dealing with technical aspects of cyber incidents, managing IT issues, recovering from IT disasters, keeping business operations going, crisis management, and ensuring operational resilience.

ICS’s Incident Response Services enables you to prepare, respond and recover fast.

IR Services Plans

Tiered Service PlansEssentialStandardAdvanced
Response Time (Business hours)4 hour2 hour15 Mins
On-Site Response TimeN/AN/A48-72 hours
Incident Response Day Rate – Post Breach Included x 1Included x 2Included x 2
IR Capability & Maturity Assessment N/AN/AIncluded
IR Plan ReviewIncluded Included
IR Retainer IncludedIncludedIncluded
Dark Web Monitoring Scans N/AIncluded Included 
Delivery of 10 tailored playbooks N/AN/AIncluded 
Table-Top ExercisesN/AIncluded x 1Included x 2

Benefits of an Incident Response Plan

Reduce Downtime Caused by Incident:  A robust plan outlines specific recovery steps for managing cyber incidents. Detailing communication plans, employee actions, system isolation and recovery implementation. Following these steps will significantly minimise downtime, enabling a swift return to normal operations.

Protects Your Regulatory Compliance: Cybersecurity compliance frameworks mandate an incident response plan, emphasising preparedness over prevention. Highly regulated sectors like finance and healthcare, managing global government regulations, necessitate the need for robust incident response plans. Compliance ensures minimal service disruption and protection of sensitive data in these sectors.

Fosters Trust with Customers, Consumers and Partners: A well thought out and developed incident response plan gives your customers, consumers and partners confidence in your ability to protect their data and systems that may be vulnerable to your partnership. Beyond compliance, it signals a proactive approach to managing incidents and tells partners you take business continuity and cybersecurity seriously.

Reduce Downtime Caused By an Incident: Our expert and innovative team work alongside your business in the event of compromise. We will help you handle disruptions efficiently, ensuring rapid incident resolution. Embrace a proactive approach to incident management, fortifying your operations against potential challenges through tabletop exercises and well defined playbooks.

Security Audits and Compliance Don’t Have to be Difficult

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What our clients say

Incursion are professional with their approach whether this be within the internal team or external stakeholders. They are responsive which makes the engagement flow really well throughout the project, communication is great; attending daily stand up call, responding to WhatsApp messages quickly as well as reaching out to the wider team if needed. The level of work produced is to a high standard and follows industry best practices, Incursion make sure they thoroughly cover everything on the agreed scope. This has led to us receiving further work from the customer and an extension in our engagement. Incursion have no issues with working collaboratively within a team which has really helped with working in an agile environment. Overall, Incursion are a pleasure to work with.

Chloe – Leonardo

Our audit was very useful – written in a non-technical manner, enabling us to understand cyber threats and also provided a series of recommendations for each one. Can’t recommend highly enough.

Incursion are professional with their approach whether this be within the internal team or external stakeholders. They are responsive which makes the engagement flow really well throughout the project, communication is great; attending daily stand up call, responding to WhatsApp messages quickly as well as reaching out to the wider team if needed. The level of work produced is to a high standard and follows industry best practices, Incursion make sure they thoroughly cover everything on the agreed scope. This has led to us receiving further work from the customer and an extension in our engagement. Incursion have no issues with working collaboratively within a team which has really helped with working in an agile environment. Overall, Incursion are a pleasure to work with.

Chloe – Leonardo