Incident Response
Every organisation needs to be ready to handle and bounce back from cyber incidents and attacks. This means being well-prepared and having a wide range of skills at our disposal, including dealing with technical aspects of cyber incidents, managing IT issues, recovering from IT disasters, keeping business operations going, crisis management, and ensuring operational resilience.
ICS’s Incident Response Services enables you to prepare, respond and recover fast.
IR Services Plans
Tiered Service Plans | Essential | Standard | Advanced |
---|---|---|---|
Response Time (Business hours) | 4 hour | 2 hour | 15 Mins |
On-Site Response Time | N/A | N/A | 48-72 hours |
Incident Response Day Rate – Post Breach | Included x 1 | Included x 2 | Included x 2 |
IR Capability & Maturity Assessment | N/A | N/A | Included |
IR Plan | Review | Included | Included |
IR Retainer | Included | Included | Included |
Dark Web Monitoring Scans | N/A | Included | Included |
Delivery of 10 tailored playbooks | N/A | N/A | Included |
Table-Top Exercises | N/A | Included x 1 | Included x 2 |
Benefits of an Incident Response Plan
Reduce Downtime Caused by Incident: A robust plan outlines specific recovery steps for managing cyber incidents. Detailing communication plans, employee actions, system isolation and recovery implementation. Following these steps will significantly minimise downtime, enabling a swift return to normal operations.
Protects Your Regulatory Compliance: Cybersecurity compliance frameworks mandate an incident response plan, emphasising preparedness over prevention. Highly regulated sectors like finance and healthcare, managing global government regulations, necessitate the need for robust incident response plans. Compliance ensures minimal service disruption and protection of sensitive data in these sectors.
Fosters Trust with Customers, Consumers and Partners: A well thought out and developed incident response plan gives your customers, consumers and partners confidence in your ability to protect their data and systems that may be vulnerable to your partnership. Beyond compliance, it signals a proactive approach to managing incidents and tells partners you take business continuity and cybersecurity seriously.
Reduce Downtime Caused By an Incident: Our expert and innovative team work alongside your business in the event of compromise. We will help you handle disruptions efficiently, ensuring rapid incident resolution. Embrace a proactive approach to incident management, fortifying your operations against potential challenges through tabletop exercises and well defined playbooks.